One on One Coaching
The primary focus of coaching:
- Communication/interpersonal skills
- Provider satisfaction
- Time Management
- Efficiency (use of the EMR)
- Patient satisfaction scores
- Reducing/handling patient complaints
Improved Practice
Expertise in medicine and building relationships with patients takes deliberate, ongoing practice. Provider coaching helps you find the calm in the storm. Often, simple changes in your interactions yield enormous results.
Our coaches help you to close the gap between where you are and where you want to be and regain the joy and pride in practices medicine. We partner with you to observe, talk through, inspire and make small changes to your approach, yielding tremendous results.
The Stats
Providers in the bottom 3rd of the Press Ganey Database for "Provider Overall" are 110% more likely to be sued than providers in the top 3rd.
On average, providers improve by 20 points on the question of "Overall Rating of Provider," when measured 6 mouths after coaching intervention.
Providers see a 6% reduction in patient complaints after working with a coach.
Satisfied patients are far more likely to refer new patients to providers.
Benefits of Coaching
- Increased provider satisfaction and engagement
- Increased patient satisfaction, compliance, & health
- Improved co-worker interactions and communication
- Improved communication with patients
- Personal performance improvement
- Reconnect to your "why"
